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Below is an excerpt from the Globe and Mail feature on Roger Nierenberg.

As a rookie conductor, Roger Nierenberg thought his job as leader was to tell people what to do.

But in 14 years as director of the Jacksonville Symphony Orchestra in Florida, he learned that being overly controlling is destined to turn brilliant performers into begrudging bit players.

"Leadership is really about listening and encouraging people to find their own creative way to perform," says Mr. Nierenberg, now New York-based principal of an executive coaching company, the Music Paradigm.

"You can require obedience and force compliance with your directions, but you can't mandate enthusiasm, creativity, fresh thinking or inspiration. If you value those, then people need to feel ownership of the work and the leader must cede some control," Mr. Nierenberg explains.

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